GlowScent

Privacy policy

Tamaz Tech and Hatan respect your privacy. This Privacy Policy explains how we collect, use, store and protect information provided through the GlowScent website and related services.

1. Information We Collect

Depending on how you use the website, we may collect information including your name, email address, telephone number, country, state or region, city, shipping address, postal code, order information and information you voluntarily provide through our contact form.

2. Order Information

When you place an order, information necessary to process and fulfill the order may be stored in our backend database. This may include your order number, product, quantity, price, shipping information, payment status and shipping or tracking information.

3. Payment Information

Payments are processed through our designated payment service provider. We do not intend to store complete payment card numbers, CVV codes or other full card credentials in our own website database.

Payment-related information received from the payment provider may include transaction identifiers, payment status and other information necessary to confirm and manage an order.

4. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.
  • Confirm payments and maintain order records.
  • Arrange shipping and provide tracking information.
  • Respond to customer inquiries.
  • Provide customer support.
  • Prevent fraud, abuse or unauthorized activity.
  • Improve our website, products and services.
  • Meet applicable legal or operational requirements.

5. Sharing Information

We may share necessary information with service providers involved in operating our business, such as payment providers, shipping carriers, logistics providers, hosting or technical service providers, and other parties when reasonably necessary to provide our services or comply with applicable law.

6. Data Security

We take reasonable technical and organizational measures to protect customer information. However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

7. Data Retention

We may retain order, transaction and customer service information for as long as reasonably necessary for business operations, customer support, accounting, dispute resolution, fraud prevention and legal obligations.

8. Your Rights

Depending on applicable law, you may have rights relating to access, correction, deletion or other processing of your personal information. Requests may be submitted through our contact information.

9. Changes to This Policy

We may update this Privacy Policy when necessary. Any updated version will be made available through this website.

10. Contact

For privacy-related questions, please contact us at contact@tamaztech.com.